Terms of Service
Last modified: June 14, 2019
DATA AND INFORMATION PROTECTION WE COLLECT OR YOU PROVIDE US
Personal information is collected when a Visitor of the Sites provides such information knowingly through registration or a contact form, from third parties and referrals, and passively through technology such as cookies. Personal information includes personal data, contact information, company and business information, and interpersonal information.
"Personal Data" means data that allows someone to identify or contact You, including, for example, Your name, address, telephone number, e-mail address, as well as any other non-public information about You that is associated with or linked to any of the foregoing data.
We may collect Personal Data from You, such as Your first and last name, gender, e-mail and mailing addresses.
If You order Services on the Sites, we will collect all information necessary to complete the transaction, including Your name, credit card information, billing information and shipping information.
If You provide us feedback or contact us via e-mail, we will collect Your name and e-mail address, as well as any other content included in the e-mail, in order to send You a reply.
To make the Sites and Services more useful to You, our servers (which may be hosted by a third party service provider) collect information from You, including Your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to Your computer when You use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for Your visit.
Also, please note that the Sites may contain links to third party websites. These third party websites may send their own cookies to collect data and solicit personal information. Therefore, we cannot guarantee Your privacy when visiting such third party sites, nor the accuracy or acceptability of any services provided by such third parties.
When users submit sensitive information via the Sites (such as credit card numbers or social security numbers), that information is encrypted and is protected with SSL encryption software .
USES OF YOUR INFORMATION
1. We use the Personal Data that we receive to operate the Sites, produce our Events, and in certain other ways, including:
to facilitate the creation of and secure Your Account on our network;
to identify You as a user in our system;
provide improved administration of the Sites and Services;
provide the Services You request;
improve the quality of experience when You interact with the Sites and Services;
send You a welcome e-mail to verify ownership of the e-mail address provided when Your Account was created;
send You administrative e-mail notifications, such as security or support and maintenance advisories;
respond to Your inquiries related to employment opportunities or other requests;
to make telephone calls to You, from time to time, as a part of secondary fraud protection or to solicit Your feedback; and
to send newsletters, surveys, offers, and other promotional materials related to our Services and for our other marketing purposes .
2. We do not rent, sell, or share Your personal information with any other entity, except when:
We have Your permission; or
We respond to subpoenas, court orders, or other legal process; or when we must exercise our legal rights, protect our property, defend against legal claims, or otherwise comply with the law, or
You book a retreat and other products or services online at the Sites, and Your order is processed in collaboration with a third party company, which are instructed to not share or sell Your information.
In the unlikely event that Inspired Retreats is acquired or transferred, or changes entity status through any type of transaction (including an asset sale, merger or bankruptcy), the personal information will be among the transferred assets.
OUR LIMITS ON LIABILITY: RETREATS, DURING USE OF THE SITE, OTHER SERVICES
Inspired Retreats disclaims liability arising out of use of the Sites, attendance at a retreat, or any other Inspired Retreats affiliated service or activity. In no event will we or our officers, employees, directors, parents, subsidiaries, affiliates, agents or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of income, lost booking fees, goodwill, use, data, or travel interruptions or other intangible losses (even if such parties were advised of, knew of or should have known of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy), arising out of or related to Your use of or access to, or the inability to use or to access, the Site or the services (including Your attendance at one of our retreats), regardless of whether such damages are based on contract, tort (including negligence and strict liability), warranty, statute or otherwise. We will not be liable for any damages arising from the transactions between You and any third party merchants or service providers or for any information appearing on third party merchant or service provider sites or any other site linked to our Sites.
Without limiting the foregoing, we do not accept any liability for damage to Your computer system or loss of data that results from Your use of the Sites and We cannot guarantee that any files that You download are free from viruses, contamination or destructive features. While we use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention, We do not warrant that the information on the Sites itself will be free from errors or omissions. We do not warrant that the Website will be available uninterrupted and in a fully operating condition.
Access to the Sites may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control. All content and services on the Sites are provided on an 'as is' and 'as available' basis. We do not make any representation or give any warranty, and hereby disclaim all express or implied warranties, in respect of the Sites or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Sites, including without limitation the implied warranties of non-infringement, merchantability, data accuracy, fitness for a particular purpose and quiet enjoyment. Any decisions or action taken by You on the basis of information provided on or via the Sites are at Your sole discretion and risk and You should obtain individual professional advice where necessary.
ATTENDEE CONDUCT AT RETREATS
We reserve the right to remove attendees who do not comply with the proper registration, security procedures or requirements of attendee conduct outlined below at any point during a retreat without a refund.
Inspired Retreats reserves the right to remove anyone who disobeys any requirements, procedures, policies or regulations of a retreat.
You must not defame, abuse, harass, harm or threaten others, make any bigoted, hateful, or racially offensive statements.
You may not advocate illegal activity or discuss illegal activities with the intent to commit them or cause injury or property damage to any person.You may not post or distribute any material that infringes and/or violates any right of a third party or any law or post or distribute any vulgar, obscene, discourteous, or indecent language or images.
If we deem any online, social networking, or other media reference post, article, photo or video regarding a retreat inappropriate, the offender is required to take down the material immediately upon our request for removal. If the posting is made during a retreat, this may be grounds for dismissal from the retreat, removal and preclusion from the Sites and future involvement in Inspired Retreats.
Without limitation of the foregoing, Inspired Retreats may, in its sole and absolute discretion, remove You or any other attendee from a retreat, without explanation, either before or during a retreat, if such attendee engages in any unlawful, unauthorized, prohibited, improper, or unethical activities, or any other acts or omissions that we deem worthy of Your removal from a retreat.
UNAUTHORIZED USES OF INTELLECTUAL PROPERTY
You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the content of the Sites or our materials provided or displayed at an Event, other than for Your own personal use. Subject to the above, You may download insubstantial excerpts of the Sites’ content to Your hard drive for the purpose of viewing it provided that no more than one copy of any information is made.
We retain the rights to all staff photography and video footage during an Event.
Any use other than that permitted under this clause may only be undertaken with our prior express authorization.
PAYMENTS AND CANCELLATION POLICY
All monies received from customers are non-refundable with no exceptions regardless of the reason for cancellation. Inspired Retreats cannot make any exceptions to this payments and cancellation policy even if the cancellation is due to illness or medical issues; family or personal matters; revocation, cancellation, or expiration of Your visa; travel bans; deportation; any laws, regulations, orders, or policies concerning immigration and refugee status that may impact Your ability to travel; change in Your immigration status; scheduling conflicts; travel delays; a force majeure event (including, but not limited to, an act of God, war, terrorist activity, labor dispute, civil unrest, utility outage, etc.); or any other reason whatsoever.
For protection, we require attendees to purchase travel medical and/or trip cancellation insurance. For example, some of the most popular travel insurance providers are Allianz, GeoBlue and Travel Guard. Your credit card or employer may also provide certain coverage.
We furthermore permit customers to transfer retreat reservations and other service reservations to third parties in the event they are unable to attend a booked retreat.
Inspired Retreats reserves the right to make any changes deemed necessary to our retreats. In the rare event of a cancellation on the part of Inspired Retreats, we will offer a transfer to another retreat or a refund. Inspired Retreats is not responsible for any injury, loss, expenses or damages, either direct or consequential, or for any loss of time or inconvenience which You may incur as a result of trip cancellation including visas, passports, travel documents, vaccination charges, preparation costs, gear purchases, airline tickets, airline taxes, airport fees (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).
You acknowledge that Inspired Retreats reserves the right to offer sales or discounts on the the full retail price of their products and services without compensation if you paid a higher price.
Payment plans must be paid in full before attending the retreat. If a payment is not made 2 weeks past the due date, Inspired Retreats reserves the right to cancel the reservation linked to the payment plan and the monies paid are not eligible for a refund.
ACKNOWLEDGMENT OF RISKS AND ASSUMPTION OF RESPONSIBILITY
Although Inspired Retreats has taken reasonable steps ensure safety, You acknowledge that activities You agree to take part in have risks, including certain risks which cannot be eliminated without destroying the unique character of the activities. The same elements that contribute to the unique character of the activities can cause loss or damage to You including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property.
Activities may vary from trip to trip and may include but are not limited to: yoga, swimming, snorkeling, surfing, hiking, boating, using zip-wires and rope swings, kayaking and being physically active in a variety natural environments with a wide range of surface and atmospheric conditions as well as wildlife.
Inspired Retreats can involve travel to remote places, oftentimes many hours from medical facilities. Transportation, evacuations and medical care can be significantly delayed; communication can be delayed, limited or not available. Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions.
Throughout the trip, participants are responsible for their own safety.
With your booking of a retreat You acknowledge and understand that Inspired Retreats activities include risks of injury or death to participants. You understand the description above of these risks is not complete and that other unknown or unanticipated risks may result in property loss, injury or death. You agree to assume responsibility for the inherent risks identified herein and those inherent risks not specifically identified. You acknowledge that participation in activities is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks. You therefore assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.
RELEASE AND WAIVER OF LIABILITY
By booking with Inspired Retreats, You represent that You have no physical conditions or medical precautions which would adversely affect my ability to take part in the retreat program or other physical or cultural activities offered by Inspired Retreats. You fully understand that Your participation in the retreat or other activities could be injurious to your health and you voluntarily assume all risks related to such activities.
By agreeing to the terms outlined here and elsewhere on the Inspired Retreats website You hereby release and discharge Your rights and claims for damages or liabilities that may occur as a result of participation on a Inspired Retreat retreat, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. You release Inspired Retreats including its owners, directors, employees, guides, retreat leaders and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage You may incur as a result of participation in a retreat.
For the benefit of everyone on Your trip, Inspired Retreats reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the retreat, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the retreat. Inspired Retreats will carry no responsibility or liability for any participant who leaves the trip prior to its conclusion or for any activity undertaken by any participant which is not included on the trip itinerary.
If you have a problems with services offered by Inspired Retreats, please inform a member of our team immediately, who will endeavor to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return within 28 days giving your booking reference number and other relevant information. If you do not follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on holiday and this may affect your rights in bringing a claim against us. Please note that we cannot be responsible for the individual behavior of any group member or other guest at your accommodation or circumstances outside of our control.
Mind Bliss Events (Eksotiese)
Inspired Retreats’ participation in any events run in collaboration with Mind Bliss LLC. is on the basis of sales and promotion only. Inspired Retreats is not responsable for the operation of any Mind Bliss events, the operations are run by Arturo Trinidad Montes Persona Fisica con Actividad Empresarial, Mexico (the “Operator”). Participation in any Mind Bliss events is the responsibility of the guest, they must judge their physical and mental fitness for the event and consult a professional if in doubt.
EKSOTIESE (the “Event” programmed for July 6 with pre-events July 4 and July 5) will happen whether rain or shine.
The artist line-up / set times are subject to change without notice.
The Festival is strictly an 18+ event. Anyone under the age of 18 who has purchased a ticket will be refused entry – no refund is applicable. Attendees of the event in these terms will be referred to a “You” “Your” “Attendees”.
Tickets are non-returnable. Refunds will only be available if the Festival is cancelled or entirely rescheduled. The performers and advertised attractions are subject to change, and no refunds will be offered if any performances are cancelled.
Tickets must be purchased from inspired-retreats.com.
Tickets purchased from unauthorized sales channels (e.g., scalpers or resale sites) may be forged, and in this case would not be honored or eligible for a refund.
Once you purchase your ticket, you will receive an order confirmation email from Inspired Retreats on behalf of Mind Bliss. A week before the event you will receive a printable pdf ticket that you will exchange for an EKSOTIESE/Cashless wristband (referred to as “Ticket” in these terms) at one of our wristband stations at the pre-events on July 4th/5th and outside the entrance to the Event on July 6th. These wristbands will grant you access to the Event. You will not be allowed to enter the Evemt in Quimixto on July 6th unless wearing your own, valid wristband. EKSOTIESE wristbands must be worn at all times.
There will be no automatic right of re-admission during the event should the wristband become lost, stolen, destroyed or damaged and you unconditionally accept the risk of damage to, loss of and/or theft of your band. Your wristband is not redeemable for cash.
Anyone caught forging entry tickets, wristbands or any other special admission tickets in order to access EKSOTIESE or sell such tickets for the event will be prosecuted without exception.
The EKSOTIESE/Cashless wristband is an RFID-enabled wristband which will serve as your digital wallet. The cashless wristband is the only form of payment for purchases for food and drinks at the event. A “Top up” station will be located at the event to allow patrons to add additional credits to your wristband.
How does the cashless payment system work?
• You will exchange your ticket for a digital Cashless wristband
• Top up your wristband with cash or credit card at the top-up station on-site
• Use your wristband as your wallet.
• What are the benefits of cashless payments?
o Time-saving and user-friendly
o No need to carry cash or a credit card
o Accepted at all bars and food vendors
What if there’s credit left on my wristband when I want to leave?
Just head to a recharge station to obtain your refund. Or my.cashless.media. Refunds online must be requested between Monday July 8 and Friday July 12, 2019
What happens if my wristband is damaged? We highly recommend you don’t tamper with your wristband as you will need it at all times for entry and making purchases. Should your wristband get damaged however, bring it to the Cashless top-up desk at the event.
The Operator reserves the right to refuse admission to the EKSOTIESE event. There will be a random body search on admission policy in operation. It is a condition of entry to the Event that you will submit to any reasonable search request.
During the Event, you must be able to provide valid identification if requested by a member of security or crew.
Patrons will not be permitted entry to the Festival whilst in the possession of the following prohibited items: items that may be used in a dangerous or threatening manner, knives of any description (and any other sharp items) alcoholic drinks, cans, glass bottles, foodstuffs.
The Operator cannot take liability for any confiscated items – please enquire with us before you bring anything you feel may be confiscated.
Illegal substances are strictly prohibited at the Event. Any person found in possession of such substances will be denied entry and / or removed from the Event, and Police may be called to attend.
To ensure the safety of all Event attendees, access to the event sites will be refused to, but not limited to, people who:
are under the influence of illegal drugs or any other illegal substances.
Are clearly suffering from alcohol or other substance intoxication.
Have been previously banned from festivals and/or other events by Mind Bliss, the administration or legal authorities.
Are demonstrating an intent to disturb the peace or to provoke someone else to do so.
Engage in fighting or any disruptive behavior.
Resist the direction of and searches by the Festival’s security guards.
At the Event, it is forbidden to try to access sections restricted to certain ticket holders - productions zones, VIP zones, press rooms, offices, backstage and working areas – unless in accordance with your Ticket or credentials.
At the Event it is forbidden to obstruct entrances, exits and evacuation routes and/or to linger at these locations any longer than strictly necessary for entering or exiting the Event site. It is also forbidden to deface, mark, damage, tear down or otherwise destroy, in whole or in part, any of the decorations or part of the Event site.
Unauthorized photography or audio/video recording of any performance at the Event is strictly prohibited.
Persons attending the Event may be filmed, photographed or recorded as part of the audience. This media is owned by Mind Bliss and may be used for any promotional material or other publication of the Event. The “Footage” may also be used by or on behalf of the Company or any of the Company’s parent entities, subsidiaries, affiliates, partners, sponsors, officers, shareholders, successors or assigns for any purpose, including, but not limited to, archival, promotional, and commercial purposes, without any compensation to you. By attending the Event you give Mind Bliss the permission to use this media without any compensation to you. You waive all other rights in the Footage, including, but not limited to, all claims of so-called moral rights. This Footage may also be used as a means to identify and facilitate the prosecution of illegal or impermissible conduct.
Any recordings made by ticket holders on or near the Festival site may not be used for commercial or public purposes, unless consented to by Mind Bliss.
The Promoters cannot accept liability for any damages, loss or injuries sustained at the Event, including loss or damage to property, however caused.
The Operator disclaims all responsibility from losses or damages to vehicles parked in or near the Event pick-up locations (Boca de Tomatlan and Marina Vallarta). Transport to the Event will be by boat arranged by the Organizer. No unregistered boats will be allowed to enter the Event site. Patrons assume any risk associated with embarking and disembarking the boat. After making their reservation, Attendees will receive schedule options for transport pick-up times, it is the responsibility of the Attendee to be at the correct pick-up location at the correct time to catch their mode of transport. The Operator will do their best to accommodate Attendees that miss their transport connection, but no guarantees can be made.
Event accommodation is arranged through Skypad Ventures DBA Beyond Yoga Retreat (full terms here: https://beyondyogaretreat.com/terms) and operated by Operaciones Frontline de Mexico, Inspired Retreats will help to resolve any issues with accommodation but is not responsible for operation of the accommodation.
In the event of a medical emergency, you hereby consent to medical care and transportation at your cost in order to obtain treatment that is deemed reasonably appropriate or necessary by the reasonable discretion of the Event staff, security, police or medical professionals.
You hereby agree to release and not hold responsible the Operator from any liability arising out of, or in connection with, the actions or omissions of the Operator related to your medical care.
You recognize and acknowledge that there are hazards and risks of physical injury or illness and that not all such risks can be fully eliminated.
You understand this waiver extends to any liability that arises out of, or is in any way connected with the medical treatment and transportation provided in the event of an emergency and/or injury.
By entering the Event site, you voluntarily agree to assume the full risk of death, bodily injury or property damage, regardless of severity, that may be sustained as a result of attendance at the Event or while on the premises, whether or not caused by the negligence or gross negligence of the Operator and associates.
By entering the Event, you assume any and all risk and/or danger, known or unknown, foreseeable and unforeseeable, resulting from, or incidental to, the Event, whether occurring prior to, during, or subsequent to, the Event, including, but not limited to, any death, personal injury or loss, damage or liability whatsoever. You understand that your use of your ticket is contingent upon your voluntary assumption of the risk and danger that may result from, or be incidental to, your presence at the Event, whether occurring prior to, during or after the Event, including any actions or omissions of the Operator Parties.
By entering the Event, you acknowledge and agree that you may be subject to extremely loud music and sounds, as well as special effects, including, but not limited to, laser lights, strobe lights, flashing lights, a variety of light emitting diodes (“LED”), rapidly changing or alternating images, and use of smoke, fog, and pyrotechnics (collectively, the “Special Effects”) at the Event.
You acknowledge and understand that your ticket is a revocable license to attend the Festival for which it was issued, and is subject to revocation and denial of admission without compensation for any reason, including, but not limited to, your attempted or actual violation of any of the rules set forth herein, policy or regulations and for any other action taken by you in violation of any local, state or federal law, or that may endanger other attendees.
You hereby indemnify and not hold responsible the Operator, its parent, affiliate, and subsidiary companies, and each of their respective representatives, officers, directors, owners, members, trustees, agents, employees, successors and assigns, including the owners of the venue where the Event takes place, the ticket agent(s), festival sponsors, the promoter(s), and the performing artists, including their respective management, agents, staff and designees (collectively, the “Operator Parties”) from any loss, liability, damage or cost in any way arising out of or related to, your actions and omissions at, around, or while traveling to and from, the Event.
You hereby waive, discharge, hold harmless and covenant not to sue the Operator Parties from any and all liability arising out of or in connection with the Event, for any claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or experiences of whatsoever kind, nature, or description arising out of, or related to the Event, your attendance at the Event, or your travel to and from the Event, whether or not caused by the negligence or gross negligence of the Operator Parties.
For safety reasons, the Operator reserves the right to, without any prior notice or compensation to you: (i) postpone, cancel, interrupt or stop the Event; (ii) provisionally keep visitors on the Event site at the end of the Event; (iii) totally or partially vacate the Event site; and (iv) deny access to the Event site regardless of the possession of an Event ticket.
The Operator reserves the right to change, modify, or alter any aspect of the Event (including, without limitation, the appearance of any performer or artist, and/or the order of performance of any performer or artist), at any time, for any reason whatsoever, without any prior notice or compensation to You. You understand that the artists and/or line up for the Event may be changed and that such occurrence shall not, under any circumstances, entitle You to any claim whatsoever, including, but not limited to, a refund for Your Ticket
You understand, acknowledge and agree that the names of any artist, act or performer contained in any Event promotional material is intended for informational purposes only, and does not, in any way, represent the importance or headline status of any single artist, act or performer, and is subject to change without prior notice.
If the Event is cancelled in whole or in part due to a Force Majeure Event, you will not be entitled to a refund. Notwithstanding the foregoing, the Operator may issue, at the Operator’s sole and absolute discretion, a partial or full refund of your Ticket, by accounting for, among other considerations, the extent and nature of the cancellation.
A “Force Majeure Event” shall mean an act of God, act of terrorism, flood, hurricane, tsunami or other natural disaster, war, strike or other labour condition or dispute, an order or injunction of any court or administrative body or any other act of public authority, severe weather threatening the safety of Event attendees or similar contingency or unexpected event, and any such occurrence beyond the reasonable control of the Operator. You understand that in all instances, the maximum remedy You may receive for the cancellation of any part of the Event, if any, will be the face value of Your Ticket, excluding all fees and/or service charges paid by You in connection with the purchase of Your Ticket.
Mind Bliss/Arturo Trinidad Montes: firstname.lastname@example.org
To contact Inspired Retreat, please email us at email@example.com.